Frequently asked questions

A virtual assistant (VA) is a person who provides support services to other businesses from a remote location. The term originated in the 1990s as the ability to work virtually due to technology improvements, such as high-speed Internet, document sharing, and other advancements, made working remotely a reality.

Virtual assistants are especially in demand by entrepreneurs and online businesses that need help but don’t want to bring on staff in their location.

However, many small and mid-size businesses use virtual support, especially for specific tasks such as social media management.
A lot of people wonder how virtual assistants stay in business. I mean, if you need an assistant, why not just hire someone to work at your business full time?

It’s pretty simple, really. It comes down to money and convenience. A full-time administrative assistant can cost anywhere from $35,000 to $50,000 or more (based on data at Salary.com for beginner to senior-level administrative assistants in Dallas, Texas). That’s not even including benefits and bonuses. That’s a hefty price to pay if you don’t need someone around all the time or if you only need their help on a few projects.

A virtual assistant makes ends meet by working for multiple people. So you can hire them to work for only the hours or tasks that you need them for. If you just need someone for five or so hours a week to take phone calls while you’re in meetings or onsite with a customer, they can do that. If you need them to work more hours one week, they can usually accommodate that. And if for some reason you need to save some cash, depending on the kind of contract you have with them, you can usually just discontinue their services until you’ve got the cash to afford it.

My time is tracked with the Toggl app. A report is available upon the clients request. 

We accept most forms of payment except chickens. We have plenty of those. 

We accept cash, check or any major credit card.

Theoretically, a VA can do anything any other support staff does, except bring you coffee. (Although when home-delivery coffee is created, the VA will be able to do that too!). However, virtual support duties are not limited to clerical work. Many VAs provide marketing, web design and other specialized services.

Some virtual assistants specialize in a specific skill set. For example, a marketing or PR virtual assistant only does marketing or PR work. Other virtual assistants do a variety of duties but within a specific industry. For example, a real estate virtual assistant does many tasks, but only for Realtor clients.

We have an entire page dedicated to services we offer. Don’t see what you’re looking for? Just ask. We may be able to accommodate you. 

Monday to Thurday: 9.00 AM – 4.30 PM
Friday: Closed
Saturday: 10.00 AM – 2.00 PM
Sunday: Closed